Rocky_Mountain_Vending/app/api/internal/phone-agent/followup-reminder/route.ts

import { NextResponse } from "next/server"
import { fetchMutation } from "convex/nextjs"
import { api } from "@/convex/_generated/api"
import { requirePhoneAgentInternalAuth } from "@/app/api/internal/phone-calls/shared"
import {
  buildSameDayReminderWindow,
  createFollowupReminderEvent,
} from "@/lib/google-calendar"
import { normalizePhoneE164, splitDisplayName } from "@/lib/phone-normalization"

function buildReminderTitle(args: {
  kind: "scheduled" | "same-day"
  callerName?: string
  company?: string
  phone?: string
}) {
  const label = args.kind === "same-day" ? "Same-day callback" : "Callback reminder"
  const identity = [args.callerName, args.company, args.phone]
    .map((value) => String(value || "").trim())
    .filter(Boolean)
    .join(" | ")

  return identity ? `${label}: ${identity}` : label
}

function buildReminderDescription(args: {
  callerName?: string
  company?: string
  phone?: string
  reason?: string
  summaryText?: string
  adminCallUrl: string
}) {
  return [
    args.callerName ? `Caller: ${args.callerName}` : "",
    args.company ? `Company: ${args.company}` : "",
    args.phone ? `Phone: ${args.phone}` : "",
    args.reason ? `Reason: ${args.reason}` : "",
    args.summaryText ? `Summary: ${args.summaryText}` : "",
    `RMV admin call detail: ${args.adminCallUrl}`,
  ]
    .filter(Boolean)
    .join("\n")
}

export async function POST(request: Request) {
  const authError = await requirePhoneAgentInternalAuth(request)
  if (authError) {
    return authError
  }

  try {
    const body = await request.json()
    const sessionId = String(body.sessionId || "").trim()
    const kind =
      body.kind === "same-day" ? ("same-day" as const) : ("scheduled" as const)

    if (!sessionId) {
      return NextResponse.json(
        { error: "sessionId is required" },
        { status: 400 }
      )
    }

    const url = new URL(request.url)
    const adminCallUrl = `${url.origin}/admin/calls/${sessionId}`
    const normalizedPhone = normalizePhoneE164(body.phone)
    const callerName = String(body.callerName || "").trim()
    const company = String(body.company || "").trim()
    const reason = String(body.reason || "").trim()
    const summaryText = String(body.summaryText || "").trim()

    let startAt: Date
    let endAt: Date
    if (kind === "same-day") {
      const reminderWindow = buildSameDayReminderWindow()
      startAt = reminderWindow.startAt
      endAt = reminderWindow.endAt
    } else {
      startAt = new Date(String(body.startAt || ""))
      endAt = new Date(String(body.endAt || ""))
      if (Number.isNaN(endAt.getTime()) && !Number.isNaN(startAt.getTime())) {
        endAt = new Date(startAt.getTime() + 15 * 60 * 1000)
      }
      if (Number.isNaN(startAt.getTime()) || Number.isNaN(endAt.getTime()) || startAt.getTime() <= Date.now()) {
        return NextResponse.json(
          { error: "A future startAt and endAt are required" },
          { status: 400 }
        )
      }
    }

    const reminder = await createFollowupReminderEvent({
      title: buildReminderTitle({
        kind,
        callerName,
        company,
        phone: normalizedPhone || String(body.phone || "").trim(),
      }),
      description: buildReminderDescription({
        callerName,
        company,
        phone: normalizedPhone || String(body.phone || "").trim(),
        reason,
        summaryText,
        adminCallUrl,
      }),
      startAt,
      endAt,
    })

    let contactProfileId: string | undefined
    if (normalizedPhone) {
      const nameParts = splitDisplayName(callerName)
      const profile = await fetchMutation(api.contactProfiles.upsertByPhone, {
        normalizedPhone,
        displayName: callerName || undefined,
        firstName: nameParts.firstName || undefined,
        lastName: nameParts.lastName || undefined,
        company: company || undefined,
        lastSummaryText: summaryText || reason || undefined,
        lastReminderAt: Date.now(),
        reminderNotes: reason || undefined,
        source: "phone-agent",
      })
      contactProfileId = profile?._id
    }

    const call = await fetchMutation(api.voiceSessions.linkPhoneCallLead, {
      sessionId,
      contactProfileId,
      contactDisplayName: callerName || undefined,
      contactCompany: company || undefined,
      reminderStatus: kind === "same-day" ? "sameDay" : "scheduled",
      reminderRequestedAt: Date.now(),
      reminderStartAt: startAt.getTime(),
      reminderEndAt: endAt.getTime(),
      reminderCalendarEventId: reminder.eventId,
      reminderCalendarHtmlLink: reminder.htmlLink || undefined,
      reminderNote: reason || summaryText || undefined,
    })

    return NextResponse.json({
      success: true,
      reminder: {
        kind,
        startAt: startAt.toISOString(),
        endAt: endAt.toISOString(),
        eventId: reminder.eventId,
        htmlLink: reminder.htmlLink,
      },
      call,
    })
  } catch (error) {
    console.error("Failed to create phone agent follow-up reminder:", error)
    return NextResponse.json(
      { error: "Failed to create phone agent follow-up reminder" },
      { status: 500 }
    )
  }
}